Hotel Policies

Transparency and fairness for every guest, every stay.

KNOW BEFORE YOU STAY

Clear policies. Comfortable stays.

At Abrish Serviced Hotel & Apartment, we believe in transparency and fairness. These policies are designed to help every guest enjoy a smooth, comfortable and well-organized stay in Kampala.

Arrival & Departure

Check-in time is from 14:00 hrs.
Check-out time is 12:00 noon.
Early check-in or late check-out is subject to availability and may attract extra charges.
A valid government-issued ID or passport is required at check-in.

Rates & Reservations

All rates are quoted per apartment, per night and are subject to availability.
Rates are subject to change without prior notice during peak periods or special events.
Full or partial prepayment may be required to guarantee the reservation.
Contact our team directly for current corporate, seasonal and long-stay offers.

Breakfast & Services

Complimentary breakfast is provided on the first night only; additional breakfasts are chargeable.
Additional hotel services may carry separate charges where applicable.
Our team is available to clarify inclusions before or during your stay.

Guest Responsibility

Guests are expected to respect hotel property, facilities and other residents.
Any exceptional requests should be discussed with reception in advance.
Occupancy should remain within the confirmed reservation arrangements.

Reservation Assurance

Availability and applicable rates are confirmed at the time of reservation.
Special conditions may apply to promotions, peak dates, group stays or extended stays.
Please contact Abrish directly when you need clarification before confirming your booking.

Need clarification?
Our reception team can assist with reservation conditions, check-in arrangements, long-stay requirements and other questions before your arrival.

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